Privacy Policy

Introduction

Welcome to https://lone-tree-geriatrics-therapy.denvermentalhealthcare.com (hereafter referred to as “Lone Tree Geriatrics Therapy” or “we”). We are dedicated to protecting your privacy and ensuring the confidentiality of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your engagement with Lone Tree Geriatrics Therapy’s online presence, including:

Our official website at https://lone-tree-geriatrics-therapy.denvermentalhealthcare.com.
Any mobile or desktop applications developed by us.
Online services and products offered through our platform.
Interactions between you and our team via email, phone, text messages, or other communication channels.

Please note that this policy does not extend to third-party platforms or services accessed through links on our website. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Your interactions with Lone Tree Geriatrics Therapy enable various data processing activities, including:

Account Management: When you create an account with us, we collect and store your account details, such as your name, contact information, and login credentials.
Payment Transactions: We securely process payment information for services or products purchased through our platform using trusted third-party payment gateways.
Communication: You may receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS) regarding your account, new services, or special offers.

Personal Data Collection

We collect different types of personal data to enhance your user experience and provide tailored services:

Account Information: This includes your full name, email address, home address, phone number, and any other details you provide during registration or account setup.
Payment Details: We securely store payment information like credit/debit card numbers, expiration dates, and CVV codes for seamless transactions.
Financial Records: We may collect and retain financial records related to your payments, including bank account numbers (if directly deposited) and transaction histories.
Purchase History: Data about the products or services you’ve purchased from us, including order dates, quantities, and itemized details.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and browser types, to personalize content and improve performance.
Location Information: With your consent, we may access your location data to provide location-based services or customize content based on your geographical area.
Feedback and Reviews: Any comments, reviews, or ratings you provide about our products or services.
Social Media Data: If you choose to connect our platform with your social media accounts, we may collect information from those platforms, such as your public profile data and friend/follower lists.
Product Interactions: Details about how you interact with our products, including views, clicks, purchases, and preferences expressed through user settings.

We gather this data through direct input from you, tracking technologies, and third-party service providers.

Cookies and Tracking Technologies

Lone Tree Geriatrics Therapy uses cookies and similar tracking tools to enhance your experience on our website:

Strictly Necessary Cookies: These are essential for the basic functionality of our website, ensuring a smooth browsing experience.
Preference Cookies: They remember your preferences and settings to personalize content and functions.
Analytics Cookies: Used by analytics providers to track site usage, gather user demographics, and generate comprehensive reports on user activity.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We follow strict data retention policies in compliance with applicable laws and regulatory requirements:

Personal data is retained as long as necessary for the fulfillment of the purposes it was collected for, after which it is securely deleted or anonymized.
Account information may be retained beyond the active account period to comply with legal obligations, prevent fraud, or for legitimate business reasons.

Data Security

Protecting your data is a top priority. We implement robust security measures to safeguard your personal information:

Encryption: All sensitive data, both in transit and at rest, is encrypted using industry-standard protocols.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data security standards to process payments and handle other sensitive tasks.

Children’s Privacy

Lone Tree Geriatrics Therapy does not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we comply with all applicable laws regarding child privacy.

Your Data Rights

Depending on your jurisdiction, you have various rights concerning your personal data:

Access: The right to request access to the personal data we hold about you and to know how it is being used.
Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain legal exceptions.
Restriction: Limiting the use of your personal data under specific circumstances.
Data Portability: Receiving a copy of your data in a structured, commonly used format, and transferring it to another controller.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.

To exercise any of these rights, please contact our Data Privacy Team at [email protected] or through written correspondence.

Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website, and the updated policy will be effective immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

For any questions, comments, or requests regarding privacy, data protection, or this Privacy Policy, please contact us:

Email: [email protected]
Address: [Provide postal address]

We appreciate your trust in Lone Tree Geriatrics Therapy, and we are committed to maintaining the highest standards of data privacy and security.